Modern eDiscovery Challenges: Why Handling Diverse Data Sources Requires Smarter Solutions

The digital evidence landscape is changing – fast. What used to be a relatively straightforward process of collecting emails and documents has become a much more complex challenge. In today’s legal matters, relevant data may live across social media platforms, cloud-based collaboration tools, mobile apps, and beyond.

If your eDiscovery solution can’t keep up with this explosion of data types, your case strategy could fall apart before it even begins.

At Avalon, we help law firms, corporate legal departments, and litigation teams stay ahead of the curve with advanced, defensible, and scalable solutions powered by RelativityOne, the industry-leading eDiscovery platform.

The Challenge: Legal Data Is No Longer Centralized

• Email was once king. Today, it’s just one player in a sprawling digital ecosystem:
• Teams are using Slack, Microsoft Teams, and Zoom for internal collaboration
• Executives may be texting or using WhatsApp, iMessage, or Signal
• Public communication happens on LinkedIn, Facebook, X (formerly Twitter), and other social platforms
• Files are shared and edited in real-time through Google Workspace, Dropbox, OneDrive, and more

Each of these platforms produces different types of structured and unstructured data – from chat threads and emojis to screen recordings and file metadata – and traditional eDiscovery workflows struggle to make sense of it all. That’s why modern legal teams are seeking smarter, cloud-based eDiscovery solutions.

Why Diverse Data Types Require Modern eDiscovery Tools

Modern communication is fast, fragmented, and full of nuance. Here’s why that matters:

• Context is critical – Slack threads or Teams chats lose meaning without proper reconstruction
• Data is dynamic – files are edited live, messages are deleted, and some content disappears by design (e.g., Snapchat or ephemeral messages)
• Volume is exploding – more platforms mean more data to review, store, and protect
• Metadata matters – timestamps, user IDs, and version history can make or break a case

Without a platform built to handle this kind of variety, your legal team may miss key insights or struggle with defensibility.

Avalon + RelativityOne: Built for Today’s Data

As a proud RelativityOne provider, Avalon offers eDiscovery services that are secure, cloud-native, and scalable to the growing needs of today’s digital legal landscape. RelativityOne is trusted by global corporations, Am Law 100 firms, and government agencies – and we bring that same power to your team with personalized service and expert guidance.

With Avalon and RelativityOne, you can:

• Collect and process data from over 100 different sources including Microsoft Teams, Slack, social media, and cloud drives
• Visualize and search complex conversations, threads, and timelines
• Preserve chain of custody with defensible workflows
• Use advanced analytics and AI to reduce review time and cost
• Work securely in the cloud with built-in data protection and compliance

Why This Matters for Today’s Legal Teams

Courts expect thoroughness. Opposing counsel is looking for gaps. Regulators are tech savvy. That means having the right eDiscovery platform and partner is no longer a luxury: it’s essential.

Whether you’re responding to an RFP, managing a data breach investigation, or preparing for high-stakes litigation, you need a solution that can:

• Identify all relevant sources
• Collect data quickly and defensibly
• Make sense of modern formats
• Ensure every step is repeatable, secure, and compliant

Meet Avalon: Your Partner in Modern eDiscovery

At Avalon, we combine cutting-edge technology with human expertise to help legal teams tackle today’s most complex data challenges. As a RelativityOne Silver Partner, we offer flexible eDiscovery workflows, expert project management, and hyper-responsive support so you can focus on the legal strategy, not the tech hurdles.

Let us help you bring clarity to the chaos. Contact us today to learn how Avalon can support your next case or investigation with modern, scalable eDiscovery services.